Manage Donors and Transactions

Managing Donors

• How Do I Update a Donor Email Login?
• What Types of Emails Can RaiseDonors Send to Admins at my Organization?
• What Types of Emails Does RaiseDonors Send to My Donors?
• Donor portal customizations
• How Do I Merge Duplicate Donor Records?
• Does Each Donor Have To Have A Unique Email Address?

See all 10 articles

Managing Transactions

• What Happens if a Recurring Charge Fails with Virtuous Payments?
• How Do I Issue A Refund?
• How Do I Edit Or Cancel A Recurring Donation?

Funds Overview

• What Are Projects?
• How Can Projects Be Used?
• What Fund Tokens Are Available?

Receipts & Emails

• Mastercard Compliance and Scheduling Early Notification of Charges
• Can You Customize The "From" Email Address For Receipts?
• How Do I Include A PDF Receipt To The Donation Receipt Email?
• How Do You Resend A Donor Receipt?

Products

• How Do I Create And Manage Products?
• How Do I Add Products To A Donation Page?

Gift Attribution

• Can Media Attributions Be Captured On Donation Forms?
• Can I Track Multiple Source And Motivation Codes?