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  2. Manage Donors and Transactions

Manage Donors and Transactions

Create and manage donor accounts and track attributions and designations for online gifts

Managing Donors

  • How Do I Update a Donor Email Login?
  • What Types of Emails Can RaiseDonors Send to Admins at my Organization?
  • What Types of Emails Does RaiseDonors Send to My Donors?
  • Donor portal customizations
  • How Do I Merge Duplicate Donor Records?
  • Does Each Donor Have To Have A Unique Email Address?
See all 10 articles

Managing Transactions

  • What Happens if a Recurring Charge Fails with Virtuous Payments?
  • How Do I Issue A Refund?
  • How Do I Edit Or Cancel A Recurring Donation?

Funds Overview

  • What Are Projects?
  • How Can Projects Be Used?
  • What Fund Tokens Are Available?

Receipts & Emails

  • Mastercard Compliance and Scheduling Early Notification of Charges
  • How Do I Include A PDF Receipt To The Donation Receipt Email?
  • How Do You Resend A Donor Receipt?

Products

  • How Do I Create And Manage Products?
  • How Do I Add Products To A Donation Page?

Gift Attribution

  • Can Media Attributions Be Captured On Donation Forms?
  • Can I Track Multiple Source And Motivation Codes?
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