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  1. RaiseDonors
  2. Manage Donors and Transactions

Manage Donors and Transactions

Create and manage donor accounts and track attributions and designations for online gifts

Managing Donors

  • Donor portal customizations
  • How Do I Merge Duplicate Donor Records?
  • Does Each Donor Have To Have A Unique Email Address?
  • How Do I Populate A Donor Record With A Fake Email Address?
  • Can Donors Get Locked Out Of Their Accounts?
  • How Does A User Get To The Donor Portal?
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Managing Transactions

  • How Do I Issue A Refund?
  • How Do I Edit Or Cancel A Recurring Donation?

Funds Overview

  • What Are Funds?
  • How Can Funds Be Used?
  • What Fund Tokens Are Available?

Receipts & Emails

  • What Types Of Emails Do Donors Receive?
  • Can You Customize The "From" Email Address For Receipts?
  • How Do I Include A PDF Receipt To The Donation Receipt Email?
  • How Do You Resend A Donor Receipt?

Products

  • How Do I Create And Manage Products?
  • How Do I Add Products To A Donation Page?

Gift Attribution

  • Can Media Attributions Be Captured On Donation Forms?
  • Can I Track Multiple Source And Motivation Codes?
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