Molly Kinder
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Articles
Recent activity by Molly Kinder-
What is the Contact Sync?
Whenever a donor gives, your team needs the latest information on them- whether this is the first time the donor has given or the 100th time! When you call a donor's phone number or send a thank yo...
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Getting Started with Legacy RaiseDonors
Congratulations! You are on the road to build better donor relationships and increase impact with your new Legacy RaiseDonors subscription. We’ve created this guide to help you get set up with your...
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What Types of Emails Can Legacy RaiseDonors Send to Admins at my Organization?
As an admin, you're able to enable notifications of recurring gift schedules created, edited or canceled, payment dispute notifications, integration errors. This is in addition to receiving co...
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What Types of Emails Does Legacy RaiseDonors Send to My Donors?
As an admin, you're able to control the types of emails and the content of those emails that Legacy RaiseDonors sends to your donors. Thank You emails, Recurring Donation Thank You emails, Tribu...
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Mastercard Compliance and Scheduling Early Notification of Charges
Mastercard is implementing five new requirements for notification of recurring payments that apply to sustaining donor programs. The new Mastercard rules (page 185, section Subscription Billing Mer...
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What Happens if a Recurring Charge Fails with Virtuous Payments?
It’s never ideal when a donor’s payment fails to process, for you or the donor. With Virtuous Payments, there are some cases, the transaction will automatically retry–multiple times. However, there...
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How Do I Report on My Donation Page?
Reporting in Legacy RaiseDonors can be done a few different ways, depending on the specific type of information you'd like to report on! The Reports section allows you to build custom reports th...
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What Are Processing Fees?
In order to process donations in Legacy RaiseDonors you will need to integrate your account with a payment processor. Legacy RaiseDonors integrates with Auth.net, Stripe, PayPal, or Virtuous Paymen...
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How Do I Create A New Donation Page?
One of the first steps to getting started with Legacy RaiseDonors is creating a donation page! To do so, navigate to the Pages screen from the main menu in the top left. Select + New Page and then ...
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What is the "Covers Processing Fees" Project?
With Virtuous Payments, you have the option to ask donors to cover the processing cost of their gift on top of the donation amount they give. This means your donors can increase their gift to cover...