Molly Kinder
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Articles
Recent activity by Molly Kinder-
What Types of Emails Does RaiseDonors Send to My Donors?
As an admin, you're able to control the types of emails and the content of those emails that RD sends to your donors. Thank You emails, Recurring Donation Thank You emails, Tribute Gifts, and Up...
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What is the "Covers Processing Fees" Project?
With Virtuous Payments, you have the option to ask donors to cover the processing cost of their gift on top of the donation amount they give. This means your donors can increase their gift to cover...
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How Do I Configure WorkOS for SSO?
Too many passwords to remember, not enough pet names to use! WorkOS for SSO can help! If you are an admin user, you can customize SSO options for your organization with a number of available identi...
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How Do I Report on My Donation Page?
Reporting in RaiseDonors can be done a few different ways, depending on the specific type of information you'd like to report on! The Reports section allows you to build custom reports that look ...
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How Do I Create A New Donation Page?
One of the first steps to getting started with RaiseDonors is creating a donation page! To do so, navigate to the Pages screen from the main menu in the top left. Select + New Page and then select ...
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How Do I Allow Donors to Choose the Frequency of Their Recurring Gift?
You want your donors to have the best experience donating through your pages, and that includes giving them options! Options to pay how they choose and when they choose! Giving your donors choices ...
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How Do I Update a Donor Email Login?
People change! Your software needs to be able to keep up with your donors’ preferences as they change. This includes changing that old email they might have donated with originally or updating an i...
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What Types of Emails Can RaiseDonors Send to Admins at my Organization?
As an admin, you're able to enable notifications of recurring gift schedules created, edited or canceled, payment dispute notifications, integration errors. This is in addition to receiving co...
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What Happens if a Recurring Charge Fails with Virtuous Payments?
It’s never ideal when a donor’s payment fails to process, for you or the donor. With Virtuous Payments, there are some cases, the transaction will automatically retry–multiple times. However, there...
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Mastercard Compliance and Scheduling Early Notification of Charges
Mastercard is implementing five new requirements for notification of recurring payments that apply to sustaining donor programs. The new Mastercard rules (page 185, section Subscription Billing Mer...