If your organization uses Stripe or Authorize.net as the gateway merchant in RaiseDonors, there will be a RaiseDonors Platform fee added to each transaction. Our platform fee is a small fee charged to organizations by RaiseDonors for access to unlimited landing pages and forms, unlimited donors and admins, and for your control of your organization’s own donor portal.
These fees are calculated in addition to the processing fees charged by Stripe or Authorize.net.
Note: Organizations using Virtuous Payments will not have platform fees applied to any of their transactions.
How Much are the Platform Fees and When are They Collected?
The platform fee percentage depends on your subscription plan.
- RaiseDonors Standard charges a platform fee of 1.5% per transaction.
- RaiseDonors Pro charges a specific rate to each customer.
Authorize.net collects 2.90% + $0.30 (or + 0.50% for recurring) of the gift for the processing fee. RaiseDonors platform fees are totaled monthly and then invoiced.
Stripe collects 2.90% + $0.30 (or + 0.50% for recurring) of the gift for the processing fee. RaiseDonors platform fees are collected at the time of payment for each transaction.